Terms of Use

Welcome to posy. posy is operated by posy ("we", "us"). By using posy, you agree to these terms. If you don't agree, please stop using posy.

1. The service

posy lets you arrange a 3D pot of flowers, write a few lines, and send it to someone, who can keep it in their garden and watch it grow. posy is an online digital content service; we don't ship physical flowers or goods. Arranging, previewing, saving drafts, receiving flowers and using the garden are free.

2. Your account

• Sign in with an email code, a sign-in link, Google or LINE. There's no password, so keep your email secure: anything done through your email is treated as done by you.
• Please don't sign up or buy if you're under 13 (under 16 in the EU). Minors need a parent's or guardian's consent to buy points.
• You can delete your account at any time in Settings.

3. Free pots and points

• Every account has a free allowance: your first pot can use every flower, and later free pots use basic flowers only. Free allowances are tied to your email.
• Beyond the free allowance, or when a pot uses premium flowers, each pot uses 1 point.
• Points can only be used on posy, belong to your account, and can't be transferred or exchanged for cash.
• Points don't expire and nothing renews automatically. posy isn't guaranteed to run forever. If we ever decide to close, we'll announce it on the site and email you at least 30 days in advance, and explain how unused paid points will be handled.

4. Payment and refunds

• The price is the amount shown at checkout. Payments are processed by our payment providers (PAYUNi in Taiwan, PayPal elsewhere); we never see or store your card number.
• Orders in Taiwan receive an electronic invoice (e-GUI).
• Points are digital content and are added to your account as soon as payment completes. Before buying, you'll be asked to agree to immediate delivery and to acknowledge that the 7-day cooling-off right therefore doesn't apply. Once you agree and pay, purchased points are non-refundable.
• We'll refund in full or restore your points, after checking, if you were charged twice, if your payment succeeded but no points were added, or if a fault on our side keeps you from using your points. Email hello@posy.darden with your order number within 30 days of payment.
• Refunds go back to the original payment method; timing depends on the payment provider and your bank.
• Nothing here limits rights you have under the law.

5. Delivery

• We email the recipient at the time you choose, or right away if you don't choose one.
• We can't control a mistyped address, or an email blocked or filtered to spam by the recipient's provider. The free pot or point used for that pot isn't returned.

6. Acceptable use

• Don't use posy for harassment, threats, hate, sexual content, scams or spam, don't impersonate anyone, and don't infringe anyone's rights.
• Recipients can report flowers. Accounts that break these rules may be suspended and their scheduled flowers canceled; points already used aren't returned.
• There's a daily limit on how many pots one account can send.
• Don't use automated tools to scrape, overload or attack posy.

7. Content and intellectual property

Your messages are yours. To deliver them, you allow us to store, display and send them. Flowers, pots, scenes, text, code and 3D artwork belong to posy or its licensors and may not be copied or used commercially without permission.

8. Changes and interruptions

We keep improving posy; features, flowers and prices may change. Price changes don't affect points you already have. Maintenance, events beyond our control, or problems with third-party services (hosting, payments, email) may cause brief interruptions; we'll restore service as quickly as we can.

9. Liability

To the extent the law allows, we aren't liable for indirect or consequential losses.

10. Changes to these terms

If we make significant changes, we'll post a notice on the site and update the date above. Continuing to use posy after a change means you accept the updated terms.

11. Governing law

These terms are governed by the laws of Taiwan (R.O.C.), with the Taipei District Court as the court of first instance.

12. Contact us

hello@posy.darden

Operator

Business name

posy

Email

hello@posy.darden